Refund policy
60-Day Return Policy
We want you to be confident in your HORN purchase. You may request a return within 60 days of receiving your order.
To be eligible for a return, the item must be in its original condition, unused, and returned with its original packaging.
To start a return, contact us at info@horn-leather.com with your order number. We will provide return instructions.
Items returned without first requesting a return may not be accepted.
Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or card issuer to process the refund.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us as soon as possible so we can evaluate the issue and make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
For return questions, contact info@horn-leather.com.